Restaurant Feedback Form Template
Collect Valuable Insights to Enhance Your Dining Experience
Are you unsure how to turn customer opinions into actionable insights? This Restaurant Feedback Form Template helps you gather valuable feedback from your patrons regarding their dining experience. By using this template, you can easily identify strengths and weaknesses in your food, service, and cleanliness, unlock opportunities for menu improvements, enhance customer satisfaction, and foster customer loyalty-all while ensuring your form complies with accessibility standards. Try the live template to start collecting feedback today.
When to use this form
Use this restaurant feedback form after dine-in, takeout, delivery, or events to learn what worked and what did not. Place a QR code on receipts, table tents, or delivery bags so guests respond while the experience is fresh. If you run special menus or preorder nights, pair it with the Food pre-order form to match comments to tickets and prep. For guests with dietary needs, reference the Food allergy form to confirm you met expectations. Results help your GM spot trends by shift, menu item, and server, so you can coach staff, fix bottlenecks, and prioritize changes that raise return visits and online ratings.
Must Ask Restaurant Feedback Questions
- How would you rate the food today (taste, temperature, presentation)?
A clear rating shows where quality slips and which dishes delight. Compare guest scores with internal tastings recorded in the Food evaluation form to keep standards aligned.
- Which menu items did you order?
Tying feedback to specific dishes makes changes actionable and measurable. You can adjust recipes, portioning, or plating based on patterns.
- How satisfied were you with service from greeting to payment?
This captures the full journey and highlights gaps in the steps of service. Use it to coach hosts, servers, and expo on speed, accuracy, and hospitality.
- Did we handle any allergies or dietary requests correctly?
This protects guests and your team by confirming protocol and communication. Responses reveal training needs and prevent repeat issues.
- What is the one thing we should improve before your next visit?
An open-ended prompt surfaces specific, high-impact fixes you may miss in scales. It also collects wording you can reuse in staff huddles and menus.
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