Work Order Request Form Template
Streamline Your Maintenance Requests with Ease
Handling maintenance requests can often feel chaotic, costing you time and resources. This work order request form template is designed to simplify the process for facility managers, maintenance teams, and administrative staff, resulting in more efficient operations. Enjoy clear communication, easy tracking of requests, and better prioritization of tasks, all while ensuring you maintain detailed records for accountability. Tailor this form to meet your specific needs and start optimizing how you manage work orders-try the live template today!
When to use this form
Use this maintenance work order form when staff, tenants, or field teams need to request facilities or equipment work: repairs, preventive maintenance, or small installs. It captures who needs help, where, what is wrong, and how soon, so you can triage, assign, and track the job. Typical cases include fixing a leaking sink, replacing a failed motor, patching drywall after a move, or scheduling seasonal HVAC service. For larger, scheduled jobs with multiple tasks, route them to the Job work order form. If the request alters scope, cost, or timeline after approval, document it with a Change request form. For IT-specific fixes that need versioning or rollback planning, use the Software change request form instead.
Must Ask Work Order Request Questions
- Where is the work needed, and who is the on-site contact?
Knowing the exact building, room, asset ID, and contact prevents misroutes and delays. It helps your technician arrive with access and the right parts for a first-time fix.
- What work is required, and what issue or goal should it address?
Clear scope and symptoms let you assign the right team and materials. It also distinguishes a simple repair from a broader change that belongs in a Change request form.
- How urgent is this request, and what is the required completion date?
Stating urgency and a due date helps you prioritize and schedule crews. It sets expectations and balances emergency work against planned maintenance.
- Are there access limits, safety hazards, or downtime windows we must plan around?
These details prevent no-shows and incidents by informing permits, PPE, and lockout/tagout needs. Listing approved shutdown times protects operations and avoids unplanned outages.
- Who approves the work, and what cost center or budget code should we charge?
Identifying an approver and budget speeds authorization and reduces back-and-forth. If you need quotes first, capture them with a Bid proposal form.
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