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Facilities Work Order Request Form Template

Streamline Your Maintenance Requests with This Template

Struggling to keep track of maintenance needs in your facility? This Facilities Work Order Request Form Template is designed to help you efficiently communicate work requests, ensuring timely repairs and proper maintenance. You'll enjoy quicker response times, reduced downtime, improved communication among staff, and a streamlined process for handling requests. Plus, the WCAG-aligned labels make it accessible for everyone involved. Explore the live template to simplify your request process.

Use this Template (FREE) Live Preview
Full name
Email
Phone number
Facility or building name
Room, area, or space number
Access instructions or directions (e.g., entry codes, reception desk, loading dock)
Short summary of the request
What type of issue is this?
Please Specify:
Describe the issue and what you have observed
Which symptoms apply?
Please Specify:
Is this a safety hazard or emergency?
Yes
No
How severe is the impact?
No impact
Minor inconvenience
Work slowed
Work stopped
Area unusable
Approximately how many people are affected?
Just me
2-5
6-20
21-50
51+
Preferred completion date
Preferred access time window
Any time
Business hours
After hours
Weekend
May facilities enter the area without you present?
Yes
No
Approver name or budget code (if applicable)
Is cost approval required before work begins?
Yes
No
Type your full name as signature
Signature date
I confirm the information provided is accurate and consent to be contacted about this request.
Yes
No
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Paper art illustration depicting facilities work order request form template design and layout for informative article

When to use this form

Use this form whenever someone needs building repairs, maintenance, or a small facilities project. Examples: fix a leaking sink, replace flickering lights, reset HVAC in Room 214, mount whiteboards, or prep a department move. It helps employees report issues fast, while facilities managers triage, prioritize by impact, and schedule the right crew. Clear details let technicians arrive with parts, reduce repeat visits, and track work to completion. For equipment-specific fixes, a Repair order form may be a better fit. After the job is done, log results and sign-off with a Work order completion form.

Must Ask Facilities Work Order Request Questions

  1. What is the exact location (building, floor, room) and the asset or area affected?

    Precise location and asset details help dispatch the right technician and avoid delays. They also reduce back-and-forth and ensure the team brings the correct parts.

  2. How urgent is the issue and what is the business or safety impact?

    Stating priority and impact lets you triage fairly and meet service targets. It helps separate critical outages or hazards from routine maintenance.

  3. What happened, and what steps have already been tried?

    Clear symptoms and past attempts speed diagnosis and prevent duplicate work. If the fix requires an exception to standards, document it with a Deviation request form.

  4. When can we access the area, and who is the onsite contact?

    Access windows and a contact name prevent wasted trips and locked doors. This supports efficient scheduling and timely updates.

  5. Do you need a cost estimate or pre-approval before work starts?

    This flags budget routing and keeps the job compliant with purchasing rules; use a Construction estimate form when needed. Clear approval paths shorten lead time and avoid rework.

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