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Delivery Order Form Template

Streamline Your Delivery Process with Our User-Friendly Template

Managing delivery orders can be chaotic, but it doesn't have to be. This delivery order form template helps businesses like yours capture essential order details with ease, ensuring timely deliveries and satisfied customers. You'll enjoy benefits such as reducing order errors, tracking delivery status effectively, enhancing customer communication, and improving your overall operational efficiency. Start simplifying your delivery management today with our ready-to-use template.

Use this Template (FREE) Live Preview
Full name
Email address
Mobile phone number
Delivery address
Preferred contact method
Email
SMS/Text
Phone call
Any
Items and quantities to order
If an item is unavailable, what should we do?
No substitutions
Substitute with a similar item
Contact me before substituting
Remove out-of-stock items
Requested delivery date
Preferred delivery time window
8:00-10:00
10:00-12:00
12:00-14:00
14:00-16:00
16:00-18:00
Any time
Access instructions or delivery notes (optional)
Delivery drop-off preference
Hand to recipient
Leave at door
Leave with building reception
Leave with neighbor
Other (specify in delivery notes)
Preferred payment method
Online payment link
Card on delivery
Cash on delivery
Prepaid
Invoice (business)
I agree to the terms of service and privacy policy
Yes
No
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Paper art illustration featuring a delivery order form surrounded by supplies and creative elements

When to use this form

Use this template when you need to authorize and instruct a driver to pick, pack, and deliver specific items. It works for ecommerce warehouses, wholesalers sending to retail stores, restaurants coordinating courier drop-offs, and field service teams delivering parts. You will capture items, quantities, recipient details, time windows, and notes before the truck leaves. Dispatchers get a single source of truth; drivers get a clear checklist and contact info; customers get accurate arrivals. For precise item and address fields, pair it with the Delivery details form. To confirm handoff and reduce disputes, add the Proof of delivery form.

Must Ask Delivery Order Questions

  1. What is the full delivery address and onsite contact person?

    Wrong or incomplete addresses cause costly misroutes and delays. Including a contact name and phone helps drivers resolve access issues fast.

  2. Which items and exact quantities should be dispatched?

    Clear line items prevent picking errors and short shipments. They also sync with inventory and billing so you charge for what you send.

  3. When is the required delivery date and time window?

    Time targets let you plan routes and meet customer expectations. They also flag rush orders that might need different carriers or routes.

  4. Are there special handling or access instructions?

    Notes about fragile goods, temperature control, docks, or gate codes reduce damage and failed attempts. You can capture these notes in a Delivery note form.

  5. How will you confirm delivery on arrival?

    Define the proof method (signature, photo, or PIN) so drivers know what to collect. If you need a signed record, add a Delivery receipt form.

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