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Proof of Delivery Form Template

Streamline your delivery verification with this customizable template

Missing documentation can complicate your deliveries and cause customer dissatisfaction. This Proof of Delivery Form template helps you confirm that items have reached their intended recipients, providing peace of mind for both you and your customers. Enjoy quick verification, easy customization to suit your business needs, and clear, professional documentation-all while ensuring compliance with industry standards. Start using this template to enhance your delivery process today.

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Date of delivery
Delivery time (local)
Tracking number or order reference
Delivery address
GPS coordinates or map link
Delivery location type
Courier or carrier company
Driver full name
Driver phone
Recipient full name
Recipient phone
Recipient email
Number of packages delivered
Items description or references
Delivery method
Handed to recipient
Left with authorized person
Left at doorstep
Left in safe place
Left with reception/mailroom
Placed in parcel locker
Curbside/Loading dock handoff
Other
Please Specify:
Was the recipient available at delivery?
Yes
No
Package condition on arrival
No visible damage
Minor cosmetic damage to packaging
Significant damage to packaging
Items damaged
Not applicable
Confirmation obtained
Recipient signature
Authorized person signature
Photo proof
ID verified
PIN code verified
Call confirmation
No confirmation possible
Name of signing person
Signer relationship to recipient
Recipient
Household member
Colleague
Reception/Mailroom
Security
Neighbor
Property manager
Other
Please Specify:
Signature date
Delivery accepted in good condition
Yes
No
Were there any delivery issues or exceptions?
Yes
No
Describe issues, damages, or location notes
Next steps if follow-up is required
No further action needed
Redelivery requested
Return to sender
Hold at depot for pickup
Contact customer service
Name of person completing this form
Role or title
Completion date
I confirm the above delivery details are accurate
True
False
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Paper art illustration depicting a proof of delivery form for FormCreatorAI article

When to use this form

Use this form whenever a driver hands off goods to a customer, site, or locker and you need clear acknowledgment. It suits couriers, freight, field services, and retail pickup/delivery. Capture recipient name, signature, time, location, items, and condition to cut disputes and speed invoicing. It is useful for partial shipments, high-value items, and chain-of-custody handoffs. Pair it with the Delivery receipt form to confirm charges and payment terms. Pull item lines from the Delivery details form so the recipient checks the exact SKUs and quantities. The result: fewer chargebacks, accurate inventory updates, and a clean audit trail.

Must Ask Proof of Delivery Questions

  1. Which items and quantities were delivered (include SKUs or serial numbers)?

    This confirms what left your truck matches the order and inventory. Cross-check against the Delivery order form to catch shortages or extras early.

  2. What date, time, and exact location was the delivery completed?

    Timestamp and location data prove service-level compliance and support route audits. They also resolve not received claims by showing when and where acceptance happened.

  3. Who received the goods and how can we contact them?

    A named receiver with role and phone/email lets you verify acceptance and fix issues fast. It also protects drivers by documenting who took custody.

  4. What was the condition of the items and packaging on arrival (note any exceptions)?

    Documenting defects, missing parts, or damage at handoff supports claims and supplier feedback. Photos or notes here help your team triage and update the Delivery report form.

  5. Can you provide a signature or approval method, and any ID or reference used?

    A signature, PIN, or photo ID creates legal proof of acceptance. It deters fraud and completes your audit trail for billing.

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