Unlock hundreds more features
Save your Form to the Dashboard
View and Export Results
Use AI to Create Forms and Analyse Results

Forgot Password?
Get Started
OR
Sign UpLogin With Facebook
Sign UpLogin With Google

Maintenance Request Form Template

Easily Streamline Your Property Maintenance Workflow

Are you tired of the back-and-forth communication about maintenance issues? This maintenance request form template helps property owners and managers efficiently collect and manage service requests. You'll enjoy an organized tracking system, faster response times, and improved tenant satisfaction, making the whole maintenance process smoother. Plus, it's user-friendly and WCAG-aligned, ensuring accessibility for all users. Explore the live template today!

Use this Template (FREE) Live Preview
Your full name
Email address
Phone number
Property address
Unit, suite, or room
On-site access method
Someone will be present
Permission to enter without me
Key available with management/leasing office
Door code or smart lock (details in instructions)
Other/Not sure
Access instructions or special considerations
Pets on premises
No pets
Dog(s)
Cat(s)
Other pets
Prefer not to say
What type of issue is this?
Where is the issue located?
Please Specify:
Describe the issue
When did the issue start?
Is there an active hazard or outage?
Yes - active water leak
Yes - electrical hazard (sparks, burning smell)
Yes - no heat/AC
Yes - no water
Yes - no power
No
Not sure
How urgent is this request?
Emergency - immediate safety risk or active damage
High - needs attention soon
Standard - routine repair
Low - cosmetic or minor
Best times for service (select all that apply)
Weekdays 9am-12pm
Weekdays 12pm-5pm
Weekday evenings
Saturday
Sunday
Any time
Who is responsible for payment, if applicable?
Tenant/Occupant
Owner
Property manager/HOA
Warranty plan
Not sure/Needs confirmation
Type your full name to sign
Signature date
I confirm I have authority to submit this request for this property.
Yes
No
{"name":"Your full name", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Your full name, Email address, Phone number","img":"https://www.quiz-maker.com/3012/images/ogquiz.png"}
Paper art illustration featuring a maintenance request form for FormCreatorAI article

When to use this form

Use this form when tenants, employees, or field staff need to report a facility, property, or equipment issue. It fits common cases like a leaking faucet in Unit 3B, an HVAC outage on Floor 4, or a machine that failed a safety check. Submitting the details helps you triage, assign techs, and track status without back-and-forth emails. After review, you can turn a request into a Job work order form or authorize work with a Repair order form. Once the fix is done, close the loop using a Work order completion form. The result: faster fixes, fewer repeat trips, and clear records for audits.

Must Ask Maintenance Request Questions

  1. Where is the problem? (building, floor, room/unit)

    Exact location lets your team route the right tech and arrive prepared. It reduces delays, avoids interruptions, and speeds completion.

  2. What is the issue and priority? (describe symptoms and mark emergency/routine)

    Clear symptoms and urgency help you triage and meet response SLAs. It also prevents emergencies from getting buried under routine tasks.

  3. When did it start, and is it recurring?

    Timing and frequency reveal whether the fix is urgent or part of a larger pattern. This context guides troubleshooting and parts planning.

  4. Can you upload photos or video?

    Visuals let techs diagnose remotely, choose tools, and pre-order parts. That often turns two visits into one and cuts downtime.

  5. Is a cost estimate or approval needed before work begins? (budget limit, approver name)

    Knowing approval rules up front prevents stalled jobs and surprise costs. If an estimate is required, you can generate a Construction estimate form to document scope and pricing.

More Forms

Copy/Edit Form Send to Recipients Make a Form w/AI Form Builder Must Ask Questions
  • 100% Free - No Catches
  • Collect Responses Today
  • Tailor to your Look & Feel