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Work Order Completion Form Template

Streamline Your Maintenance Tasks with This Work Order Completion Form

Tracking the completion of work can become chaotic, leaving you with delays and miscommunication. This work order completion form template is designed for maintenance departments that need clarity on job status and customer updates. By using this form, you can streamline your processes, improve communication with clients, and ensure timely job completions, all while maintaining compliance with best practices. Customize the template to fit your needs and start organizing your workflows effectively.

Work order number
Client or company name
Service location address
Date of service
Technician name
Start time (HH:MM, include AM/PM)
End time (HH:MM, include AM/PM)
Summary of work performed
Asset or equipment ID serviced
Materials and parts used
Parts removed or returned to client
Yes
No
Personal protective equipment (PPE) used
Any safety incident, near-miss, or property damage occurred
Yes
No
Incident details (if applicable)
Site left in clean and safe condition
Yes
No
Equipment or system operating as expected after service
Yes
Partially
No
Not applicable
Work order status
Completed
Partially completed
Not completed
If not fully completed, provide reason and next steps
Return visit required
Yes
No
Purchase order or reference number
Customer representative name
Customer contact email
Customer signature
Customer sign-off date
Technician signature
Technician sign-off date
Additional notes
I confirm the information provided is accurate and complete
Strongly disagree
Disagree
Neither
Agree
Strongly agree
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Paper art illustration featuring a work order completion form template for FormCreatorAI article

When to use this form

Use this form when a technician or contractor finishes a service, repair, or install and you need a clean handoff to billing and maintenance. It logs what was done, who did it, time on site, parts used, photos, and sign-off. If you dispatch work through the Job work order form, this is the closeout step that ties tasks to outcomes. Facilities teams can pair it with the Facilities work order request form to confirm completion of preventive or corrective work. Scope changes during the job? Change order forms form can document what changed and why, and you can reference it here. The result: accurate records, fewer callbacks, and faster invoices.

Must Ask Work Order Completion Questions

  1. What work did you complete, including tasks, location, and equipment ID?

    This gives you a clear, searchable record of the actual work at the right asset or area. It reduces disputes later and helps maintenance plan future visits.

  2. What are the start and finish times, total hours, and who performed the work?

    Time and crew details drive accurate labor costs and payroll. They also let you compare actuals to your Construction estimate form to manage budgets.

  3. Which parts or materials did you use, with quantities and serial or lot numbers?

    This supports inventory tracking, warranty claims, and safety compliance. It ensures you bill for everything used and can trace issues if a part fails.

  4. Did the work differ from the approved scope, and what change or deviation was authorized?

    Capturing variances and approvals protects you from scope creep and rework. If exceptions were approved, link or attach the Deviation request form for audit clarity.

  5. Did the requester review the results and sign off, and are follow-up actions required?

    Customer sign-off confirms acceptance and starts billing. Noting any follow-ups creates a clear next step so nothing gets missed.

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