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Computer Maintenance Checklist Form Template

Enhance your computer's performance with our checklist template

Missing routine maintenance can lead to costly computer issues and downtime. This Computer Maintenance Checklist Form Template helps you maintain your devices effectively, boosting their performance and longevity. With this template, you can easily log maintenance tasks, ensure all systems are running optimally, and improve overall productivity, all while having a quick reference for necessary updates. Plus, enjoy useful insights into your computer's health at a glance-ready to try this live template?

Date of service
Work order or reference
Client or organization name
Device type
Desktop
Laptop
All-in-one
Workstation
Server
Tablet
Other
Please Specify:
Manufacturer and model
Asset tag or serial number
Operating system
Windows
macOS
Linux
ChromeOS
Other
Please Specify:
Device power and boot status on receipt
Powers on and boots to OS
Powers on, fails to boot
Does not power on
Not tested
Data backup confirmed before maintenance
Yes
No
Customer declined
Not applicable
Maintenance tasks performed
Please Specify:
Antivirus status
Active and up to date
Installed but outdated
No antivirus detected
Third-party security suite active
Not applicable
Disk encryption status (e.g., BitLocker/FileVault)
Enabled
Disabled
Not supported
Not checked
Storage health (S.M.A.R.T.)
OK
Warning
Fail
No SMART/Not supported
Not checked
Battery health (if applicable)
Good (80-100%)
Fair (60-79%)
Poor (<60%)
Battery not present
Not applicable
Device boots to OS without errors after maintenance
Yes
No
Not applicable
Final status
Ready for return
Needs further repair
Pending parts/order
Customer decision pending
Notes and recommendations
Technician sign-off (type full name)
Sign-off date
Customer approval of work performed
Yes
No
Not applicable
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Paper art illustration depicting a computer maintenance checklist with icons for tasks and tools related to upkeep.

When to use this form

Use this form whenever you service desktops, laptops, or workstations in the office, a school lab, or for managed clients. It helps you log assets, verify backups, update the OS and drivers, scan for threats, clean hardware, and confirm performance. Team leads and MSPs use it before handoffs; help desks use it during tickets; field techs use it after on-site visits to prove work and spot risks. Schedule it for quarterly tune-ups to reduce downtime and extend device life. If you manage wider routines, align tasks with the Preventive maintenance checklist form. For environments where hygiene matters, borrow steps from the Cleaning inspection checklist form to keep keyboards, mice, and peripherals safe to use.

Must Ask Computer Maintenance Checklist Questions

  1. Which device are you servicing (asset tag, model, serial), and who is the primary user?

    Identifying the exact machine and owner prevents mix-ups, speeds audits, and ties issues to real users. It also helps you spot patterns by model or department.

  2. When was the last verified backup completed, and where is it stored?

    Backups protect data before updates, repairs, or reimages. Recording location and verification status enforces accountability and enables fast restores.

  3. Are the OS, drivers, and critical apps up to date, and what versions are now installed?

    Version details prove the work and aid future troubleshooting. They also show which machines may still miss security patches.

  4. What were the malware/EDR scan results, and what is the date of the last full scan?

    This confirms active protection and recent coverage. Capturing findings creates a baseline to compare future alerts and spot recurring threats.

  5. What do hardware health checks show (SMART status, disk health, temperatures, battery cycles)?

    These metrics predict failures before they cause downtime. Tracking them over time supports replacement plans and avoids surprise outages.

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