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Customer Sign Off Form Template

Streamline Your Client Approvals with Ease

Finalizing a project can be stressful, especially when it comes to gaining your client's approval. This customer sign off form template helps you securely document agreement by allowing you and your client to sign off on project deliverables with clarity. With this template, you can improve your approval process, ensure clear communication, and reduce misunderstandings, while also keeping your records organized and accessible. Enjoy the peace of mind knowing that you have a signed record that meets compliance standards. Explore the live template to see how it works.

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Customer organization
Customer contact full name
Contact email
Project or order reference
Service provider or vendor name
Completion or delivery date
Deliverables summary (items delivered, versions, or scope covered)
Do the delivered items meet the agreed acceptance criteria?
Yes
No
List any outstanding items, defects, or agreed actions (if applicable)
Outstanding issues status
No outstanding issues
Minor issues with agreed remediation plan
Major issues blocking acceptance
Not applicable
I approve and accept the deliverables/services as complete.
Yes
No
I am authorized to sign on behalf of the customer organization.
Yes
No
Typed full name (legal signature)
Signature date
By typing my full name below, I agree this constitutes my electronic signature.
Yes
No
{"name":"Customer organization", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"Customer organization, Customer contact full name, Contact email","img":"https://www.quiz-maker.com/3012/images/ogquiz.png"}
Paper art illustration depicting a customer sign off form template with creative design elements for FormCreatorAI article

When to use this form

Use this form when you need a clear, written approval from a customer before you close a job or release a deliverable. It fits project handovers, design proofs, service tickets, and final installations. Sales and project leads get a signed record; customers get a simple way to confirm what they received and raise issues. This sign off sheet reduces rework and protects both sides by stating what was delivered, any open items, and next steps. If internal approvals are also required, pair it with an Approval request form. When acceptance triggers system access or credentials, coordinate with an IT Access request form V2 form or an ID Card request form so your team can provision the right access on time.

Must Ask Customer Sign Off Questions

  1. Do the delivered items match the agreed scope and specifications?

    This confirms you met the scope and reduces disputes later. For creative projects, tie it back to the Painting commission form so the approved brief matches the final work.

  2. Are there any defects, omissions, or outstanding tasks we must address before acceptance?

    Capturing issues now lets you set a punch list with dates. Clear notes help your team plan fixes without guesswork.

  3. Do you approve the final timeline, costs, and any change orders?

    This locks in final terms and prevents billing surprises. It also documents why any changes were made.

  4. Who is the authorized signer, and what is their contact information?

    Naming the signer ensures the approval is valid. It also gives you a single contact for follow-ups or audits.

  5. When should we trigger the next steps (billing, access, training, or warranty)?

    A specific trigger keeps handoffs smooth across teams. It prevents delays in billing, provisioning, training, or warranty start.

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