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Feature Request Form Template

Streamline Your Product Development with Customer Feedback

Are you struggling to gather valuable insights about new features your customers want? This feature request form template helps you collect and prioritize suggestions from your users and team, enhancing your product development process. With its customization options, you can easily capture feedback, improve customer satisfaction, and increase engagement, all while ensuring WCAG-aligned accessibility. Explore the live template to start gathering actionable insights today.

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Full name
Email address
Feature title
What problem are you trying to solve?
Describe the feature or change you need
Where in the product does this apply?
What type of request is this?
New feature
Enhancement to existing feature
Integration
Workflow or automation
Reporting or analytics
Usability or accessibility
Performance or reliability
Other
Please Specify:
How often would you use this?
Very rarely
Rarely
Sometimes
Often
Very often
Who would benefit from this?
Just me
My team (2-10 people)
Department (11-50)
Multiple departments (51-200)
Organization-wide (200+)
External customers
Describe any current workaround and its limitations
Do you currently have a workaround?
Yes
No
What is the expected business impact?
No impact
Low impact
Moderate impact
High impact
Critical impact
How likely are you to use this within 3 months if available?
0 Not at all likely
1
2
3
4
5 Extremely likely
Links to examples, mockups, or references
Which areas are relevant?
Desired timeframe or deadline
Anything else we should know?
May we contact you to learn more or share updates?
Yes
No
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Paper art illustration depicting a feature request form template for FormCreatorAI article.

When to use this form

Use this form when you need a structured way to capture and triage product ideas from customers, teammates, or partners. It helps right after a support call, during a pilot, or when sales hears the same gap across deals. Product managers, designers, and engineers get clear context so you can size effort and value fast. For discovery, connect responses with the User story form to turn needs into actionable stories. If requests come from support trends, pair them with the Customer service feedback form to confirm patterns. The outcome is a prioritized backlog, fewer back-and-forths, and updates that solve real problems.

Must Ask Feature Request Questions

  1. What job are you trying to get done, and what is your current workaround?

    This captures the real problem, not just a solution idea. Workarounds signal pain severity and quantify time or risk you can remove.

  2. Who will use this, and how often would they use it?

    Frequency and audience size help you estimate reach and ROI. It also shows if the need is niche or broadly valuable.

  3. What is the impact if we do not build this in the next quarter?

    This frames urgency in business terms like lost revenue, churn, or compliance risk. Clear consequences guide priority over nice-to-haves.

  4. Where in your workflow should this live (page, step, or integration)?

    Placement details reduce rework and speed design handoff. You can map the change end-to-end and avoid breaking adjacent steps.

  5. How will you measure success for this change?

    Measurable outcomes create acceptance criteria and align teams. If you need broader validation, pair responses with the New product survey form to test demand.

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