Testimonial Form Template
Collect Authentic Feedback Effortlessly with This User-Friendly Template
Struggling to gather meaningful feedback from your customers? This testimonial form template helps you streamline the collection of valuable testimonials, ensuring you receive authentic and impactful content for your brand. With customizable privacy options, image or video uploads, and a straightforward user experience, you can enhance customer engagement and build credibility with potential clients. Start using the live template to create your own testimonial form today.
When to use this form
Use this form when you want real customer stories you can publish on your site, in proposals, and on social. Send it after a purchase, project handoff, onboarding milestone, or event. It works for SaaS teams, agencies, and creators who need proof of outcomes, not just star ratings. You can pair it with a product-specific flow like the Product review form to gather feature-level feedback, or with the Customer service survey form after a support win to capture a timely quote. The result: crisp quotes, measured results, and clear permission to use names and logos, so your sales and marketing get stronger with authentic proof.
Must Ask Testimonial Questions
- What problem were you trying to solve before working with us?
This frames the starting point and your customer's job-to-be-done, which helps you segment future outreach. It also sets up before-and-after contrast that makes the story clear.
- What results did you achieve? Please share numbers, timelines, or metrics.
Specific outcomes (time saved, revenue gained, conversion lift) increase credibility and help prospects predict value. Numbers also make your quote reusable in ads, decks, and pricing pages.
- Which feature, service, or person made the biggest difference?
This pinpoints differentiators you can highlight in copy and demos. If the answer reveals future needs, follow up with the New product survey form to validate demand.
- How would you describe your experience to a peer in one or two sentences?
Short prompts yield punchy, quote-ready lines you can use as headlines or pull quotes. It reduces editing and keeps the voice authentic.
- May we publish your name, title, company, and photo?
Clear permission and context increase trust and keep you compliant with usage rights. It also lets sales attribute quotes to real people, which boosts conversions.
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