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A3 Problem Solving Form Template

Optimize Your Problem-Solving Process with This A3 Form

Struggling with complex problems in your projects can be overwhelming. The A3 Problem Solving Form Template helps you systematically identify, analyze, and address issues effectively. With this template, you can clarify problems, enhance team collaboration, and ensure consistent documentation-all while saving time. Designed for clarity and ease of use, this template meets WCAG standards for accessibility, ensuring everyone can contribute. Explore the live template to start transforming your problem-solving process.

Use this Template (FREE) Live Preview
A3 title
Department or team
A3 owner or facilitator
Contact email
Date opened
Problem statement
Problem type
Quality defect
Delivery or delay
Cost or finance
Safety
Productivity
Customer complaint
Compliance
Process variation
Other
Please Specify:
Where is the problem observed?
Who is affected?
Priority
Low
Medium
High
Critical
Background and history
Business impact
No measurable impact
Minor impact
Moderate impact
Significant impact
Severe impact
Estimated cost impact (if known)
Related references or links
Is there an existing standard or SOP?
Yes
No
Current process description
Current performance metric and baseline
Evidence or observations
How often does the problem occur?
Never
Rarely
Sometimes
Often
Always
Target condition description
Target metric
Target due date
Success criteria are clear and measurable
Strongly disagree
Disagree
Neither
Agree
Strongly agree
Suspected root cause(s)
5 Whys or cause analysis summary
Confidence in identified root cause
Very low
Low
Moderate
High
Very high
Have you collected supporting data?
Yes
No
Proposed countermeasures or solutions
Selection criteria used
Impact on goal
Ease of implementation
Cost
Time to implement
Risk reduction
Regulatory compliance
Customer impact
Potential side effects or risks
How likely is this solution to achieve the target?
0 Not at all likely
1
2
3
4
5 Extremely likely
Responsible owner
Key tasks and milestones
Planned start date
Planned completion date
Resources or budget required
Stakeholders to engage
How will results be verified?
Measurement frequency after implementation
Never
Rarely
Sometimes
Often
Always
Control or sustainment plan
Communication plan overview
Post-implementation status
Not started
In progress
Implemented
Sustaining
Sponsor or manager name
Approval date
Team members (list names and roles)
Additional comments
Consent to share this A3 internally
Yes
No
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Paper art illustration highlighting A3 Problem Solving Form Template concepts and design elements for FormCreatorAI article

When to use this form

Use this template when a recurring issue needs a structured, one-page analysis. It helps operations, product, marketing, and IT teams define the problem, see the current condition, and agree on countermeasures. For quality or compliance fixes, pair your A3 with the Corrective action form to capture owners and approvals. If rankings or traffic drop, attach evidence from the Search results report form. During platform incidents, log symptoms with the Google issues report form and link it here. The outcome is a shared view of cause and effect, a clear target condition, and a dated action plan you can track.

Must Ask A3 Problem Solving Questions

  1. What is the specific problem, in one sentence, and why does it matter?

    A crisp, measurable problem statement aligns everyone and prevents scope creep. Stating the business or customer impact sets priority and keeps focus.

  2. What is the current condition (who, what, where, when, how many) backed by data?

    Quantifying the baseline shows the gap and helps size the effort. If the issue involves search visibility, attach context from the SEO Business report form.

  3. What is the target condition and by when?

    Defining a realistic target and deadline creates a clear finish line. It guides which countermeasures are worth testing and what to defer.

  4. What are the suspected root causes, and what evidence supports them?

    Requiring proof encourages 5 Whys and reduces bias toward favorite fixes. Evidence-based causes keep you from treating symptoms only.

  5. What countermeasures will you test, who owns each, and how will you verify results?

    Assigning owners, dates, and expected impact turns ideas into action and builds accountability. Defining how you will check results closes the loop and sustains gains.

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