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Bug Report Form Template

Streamline Your Software Bug Reporting Process

Reporting software bugs can often feel chaotic, hindering your team's efficiency. This bug report form template is designed for software developers and testers who need a consistent method for documenting and tracking issues. With this template, you can simplify the reporting process, ensure clear communication across your team, and expedite bug resolution, all while maintaining a standardized format for submissions. Plus, this template is WCAG-aligned for accessibility, meeting your project's compliance needs. Explore the live template to start enhancing your bug reporting today.

Use this Template (FREE) Live Preview
Full name
Email address
Product, feature, or page affected
Version or build number
Platform or operating system
Windows
macOS
Linux
iOS
Android
ChromeOS
Not sure
Other
Please Specify:
Browser (if applicable)
Chrome
Firefox
Safari
Edge
Opera
Not applicable
Other
Please Specify:
Device type
Desktop
Laptop
Tablet
Phone
Server
Virtual machine
Other
Please Specify:
Issue summary
What happened
What you expected to happen
Steps to reproduce
Date first noticed
How often does this occur
Never
Rarely
Sometimes
Often
Always
Severity
Critical - system down or data loss
High - major functionality broken
Medium - impacts some functionality
Low - minor issue
Trivial - cosmetic
Number of users affected
Just me
A few users
A team or department
Many users or multiple teams
All users
Not sure
Is there a workaround available
Yes
No
Not sure
Links to screenshots, logs, or videos (URLs)
May we contact you for follow-up
Yes
No
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Paper art illustration depicting a bug report form template for FormCreatorAI article

When to use this form

When you need a clear, repeatable way to capture defects in web, mobile, or desktop apps, use this form. It helps QA testers, engineers, and support agents record steps to reproduce, environment details, and impact so you can triage fast. Use it during regression testing, after a failed deployment, or when customers report errors through the Report an issue form. The result is a complete ticket your team can prioritize, assign, and fix without back-and-forth. After you confirm the problem, link findings to a Root cause analysis form to prevent repeat issues. For larger incidents or cross-team learning, pair the data with an A3 Problem solving form.

Must Ask Bug Report Questions

  1. What happened, including any error messages or codes?

    Clear symptoms and exact wording reduce guesswork and let your team search logs or past tickets. Error strings and codes make it easier to match known issues.

  2. What did you expect to happen instead?

    This sets the baseline so reviewers can see the gap between expected and actual behavior. It also prevents mixing bugs with feature requests.

  3. How can we reproduce the issue, step by step?

    Detailed steps, sample data, and frequency help engineers confirm the problem. If they can reproduce it, they can debug and fix it faster.

  4. Where and when did it occur (app version, device or browser, OS, account, time)?

    Environment and timing point to specific code paths, configs, or rollouts. This context reveals patterns across users and avoids chasing the wrong area.

  5. How severe is the impact and who is affected?

    Stating if it blocks work, the number of users involved, and any workaround guides priority. If the cause may be a third-party outage, document it in a Google issues report form.

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