Housing Survey Form Template
Get insightful feedback to enhance tenant experiences
Struggling to understand your tenants' satisfaction? This housing survey template helps property owners like you gather crucial feedback to improve living conditions and maintain happy rentals. With this intuitive form, you can easily assess tenant needs, identify issues, and track overall satisfaction-all without any coding required. Plus, you benefit from customizable questions, a streamlined response collection process, and WCAG-aligned accessibility for inclusive feedback. Explore the live template to see how it enhances tenant engagement.
When to use this form
Use this form when you manage rentals, student housing, or community programs and need clear feedback to guide action. Send it before renewals, after major repairs, during lease-up, or when complaints rise. You will learn what matters most (maintenance, noise, safety, amenities) and where to invest next. Property teams can align upgrades with demand, and housing agencies can track issues by building or neighborhood. If prospects are comparing units, pair results with the Apartment comparison checklist form. For pre-leasing or open units, channel insights into the Online rental application form and manage overflow with the Apartment waitlist form.
Must Ask Housing Survey Questions
- How satisfied are you overall with your current housing?
A simple 1-5 rating gives you a baseline and a trend to track over time. It helps you spot buildings at risk and prioritize deeper follow-up.
- Which maintenance issues have you experienced in the past 60 days (select all that apply)?
Concrete issues (e.g., leaks, pests, HVAC, appliances) turn feedback into actionable work orders. Knowing frequency and location guides staffing, vendor scheduling, and spare parts.
- How safe do you feel in and around the property, day and night?
Perceived safety shapes satisfaction and renewal. Segment by floor, entrance, and parking to target lighting, patrols, and access controls.
- In the past 12 months, have rent or utilities become hard to afford? Please explain.
Affordability signals future turnover and lets you offer payment plans or assistance before problems escalate. If you provide services, coordinate support using the Homeless verification form to confirm eligibility.
- How likely are you to renew your lease at the end of the term?
Renewal intent is the strongest predictor of upcoming vacancies. With a clear forecast, you can adjust marketing and staffing and line up qualified applicants.
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