Unlock hundreds more features
Save your Form to the Dashboard
View and Export Results
Use AI to Create Forms and Analyse Results

Forgot Password?
Get Started
OR
Sign UpLogin With Facebook
Sign UpLogin With Google

User Experience Survey Form Template

Gather valuable insights on your website's usability

Struggling to understand how users interact with your website? This user experience survey template helps you capture essential feedback from your visitors, leading to improved design and functionality. With carefully crafted questions focusing on accessibility, content clarity, and visual presentation, you'll gain insights that drive meaningful changes to enhance user satisfaction. Effortlessly collect user experience feedback and foster a more engaging online presence with this template. Try it out to see how it works for you!

Use this Template (FREE) Live Preview
How often do you use this product?
Never
Rarely
Sometimes
Often
Always
What were you trying to do today?
Browse information
Learn how something works
Complete a specific task
Make a purchase
Compare options
Manage my account
Contact support
Other/Not sure
Were you able to complete your task today?
Yes
Partially
No
Not applicable
Overall, how easy was it to use today?
Very difficult
Difficult
Somewhat difficult
Neither easy nor difficult
Somewhat easy
Easy
Very easy
How easy was it to find what you needed?
Very difficult
Difficult
Somewhat difficult
Neither easy nor difficult
Somewhat easy
Easy
Very easy
How would you rate the page load speed?
Poor
Fair
Good
Very good
Excellent
The content was clear and understandable.
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
How do you feel about the visual design?
Strongly dislike
Dislike
Neutral
Like
Strongly like
If anything was missing or confusing, please describe.
The available features met my needs.
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
If you used help or support, how helpful was it?
Did not use
Poor
Fair
Good
Very good
Excellent
Overall, how satisfied are you with your experience today?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
How likely are you to recommend us to a friend or colleague?
0 Not at all likely
1
2
3
4
5 Extremely likely
Did you experience any accessibility barriers?
Yes
No
Not sure
Not applicable
Email for follow-up (optional)
Anything else you would like us to know?
{"name":"How often do you use this product?", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"How often do you use this product?, What were you trying to do today?, Were you able to complete your task today?","img":"https://www.quiz-maker.com/3012/images/ogquiz.png"}
Colorful paper art illustration depicting a user experience survey form with various input fields and icons

When to use this form

Use this form when you release a new feature, adjust onboarding, or change a checkout step. It fits right after key actions (sign-up, purchase, cancel), or in a short follow-up email. Product managers, designers, and marketers use the results to spot friction, confirm what works, and plan the next sprint. For a wider view on operations or leadership reporting, pair it with the Business survey form. After a support interaction, compare responses with your Customer service survey form to see how fixes affect the experience. The outcome: clear, prioritized issues and wins, backed by data you can share with the team.

Must Ask User Experience Survey Questions

  1. Overall, how easy was it to complete your task today?

    This measures perceived ease of use and highlights friction points. The scores help you spot patterns by device or flow and prioritize fixes.

  2. What, if anything, confused or frustrated you?

    An open question exposes unclear labels, steps, or errors in the journey. It gives you plain language you can reuse in UI copy.

  3. Did you find what you came for? If not, what was missing?

    This reveals gaps between intent and outcome. It guides navigation, search, and feature improvements.

  4. How satisfied are you with the speed and performance?

    Slow pages hurt task success and increase churn. This helps you weigh technical work against UI changes.

  5. On a scale of 0-10, how likely are you to recommend us to a friend or colleague?

    This NPS-style question tracks loyalty over time and ties to revenue risk. Use the NPS Survey form to run a dedicated benchmark.

More Forms

Copy/Edit Form Send to Recipients Make a Form w/AI Form Builder Must Ask Questions
  • 100% Free - No Catches
  • Collect Responses Today
  • Tailor to your Look & Feel