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Vacation Review Form Template

Gather Valuable Feedback to Enhance Future Travel Experiences

You want authentic feedback from your clients about their recent vacations, but collecting that information can be challenging. This Vacation Review Form Template is designed to help travel agents capture essential insights, enabling you to understand client experiences and make improvements. By using this template, you'll benefit from easy data collection, improved client relationships, and actionable insights that can elevate your services. Additionally, it's crafted to ensure easy accessibility for all clients, adhering to WCAG-aligned standards. Start gathering feedback effortlessly with our live template.

Full name
Email address
Destination or resort name
Trip start date
Trip end date
Who did you travel with?
Solo
Couple
Family with children
Friends
Group tour
Business
Prefer not to say
Other
Please Specify:
Accommodation type
Hotel
Resort
Vacation rental
Cruise
All-inclusive package
Tour package
Not applicable
Other
Please Specify:
Overall, how satisfied were you with your vacation?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Accommodation quality
Poor
Below average
Average
Good
Exceptional
Cleanliness
Poor
Below average
Average
Good
Exceptional
Staff friendliness and service
Poor
Below average
Average
Good
Exceptional
Activities and excursions
Poor
Below average
Average
Good
Exceptional
Value for money
Poor
Below average
Average
Good
Exceptional
How easy was it to plan and book this vacation?
Very difficult
Difficult
Neutral
Easy
Very easy
The vacation matched the description provided before booking.
Strongly disagree
Disagree
Neither
Agree
Strongly agree
What did you enjoy most?
What could be improved for future guests?
How likely are you to recommend this vacation to a friend or colleague?
0 Not at all likely
1
2
3
4
5 Extremely likely
May we display your review in our marketing or on our website?
Yes
No
May we contact you if we have questions about your review?
Yes
No
Phone number (if you prefer phone contact)
Today's date
I confirm this review reflects my genuine experience.
True
False
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paper art illustration showcasing a vacation review form with design elements and colorful graphics for FormCreatorAI article

When to use this form

Use this form right after a tour, cruise, or resort stay to capture fresh, honest feedback. It helps travel agencies, trip leaders, and property managers learn what worked, what fell short, and what to fix before the next departure. If you plan future itineraries, pair results with the Travel plan form to refine routes, lodging, and activities. Group organizers can link responses to the Travel registration form to spot issues that affected certain travelers. For day trips, combine notes with the Excursion trip report form to track excursions against traveler ratings. The outcome is clear: better experiences, fewer surprises, and proof you can share with partners and vendors.

Must Ask Vacation Review Questions

  1. How satisfied were you with your trip overall?

    This single score helps you benchmark experiences and spot trends over time. It also lets you segment by rating to prioritize follow-ups and recover unhappy travelers.

  2. What were the highlights and what needs improvement?

    Open-ended wins and gaps give you quotes you can reuse and fixes you can brief vendors on. Paired with the Travel information form, you can check if issues tied to transport, lodging, or timing.

  3. Did the trip match what you expected before booking?

    Expectations versus reality reveals gaps in marketing or pre-trip guidance. Compare answers with the Travel interest survey form to refine how you position similar trips.

  4. How would you rate accommodations, activities, and transportation?

    Specific ratings show which parts drive delight or frustration. You can direct budget and vendor talks toward the pieces that matter most.

  5. Would you recommend this trip to a friend, and why?

    This measures referral potential and surfaces blockers to word-of-mouth growth. A clear why also feeds testimonials or guides service recovery.

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