Cleaning Service Agreement Form Template
Streamline Your Cleaning Business with a Professional Agreement
Establishing clear terms with clients can be challenging, but a well-crafted cleaning service agreement can solve that. This template helps cleaning service providers and clients outline responsibilities and expectations, ensuring a smooth working relationship. Use it to define services, set payment terms, and establish a cancellation policy, while also protecting your business interests. Plus, this agreement features WCAG-aligned labels for accessibility. Try the live template to get started!
When to use this form
Use this form when you onboard a new home client, set up a weekly office clean, or quote a move-out deep clean. It helps you lock in the scope, schedule, products, access rules, pricing, and cancellation terms so there are no surprises. It suits solo cleaners, small agencies, property managers, and facility teams. Typical scenarios include Airbnb turnovers with linen service, post-renovation dust removal, or monthly common-area janitorial for a building. If you also need to spell out policies like late fees, damages, or guarantees, pair it with a Terms and conditions form. Hiring staff to deliver the work? Use an Employment contract form to set job terms separately.
Must Ask Cleaning Service Agreement Questions
- What spaces and tasks are included in the scope of work?
Defining rooms and tasks (e.g., kitchens, windows, fridge interior) prevents scope creep and missed expectations. If the client also wants painting or patching, route that work under a separate Painting contract form.
- How often should we clean, and when can we access the property?
Setting frequency and time windows avoids disruptions and ensures coverage before openings or after hours. Access details (keys, codes, alarms, on-site contact) reduce delays and lockout fees.
- Who provides cleaning products and equipment, and are there any restrictions?
Clarifying supplies (eco-friendly, hypoallergenic, or client-supplied) prevents health issues and surprise costs. Listing equipment needs (HEPA vacuums, ladders) ensures the job can be done safely and on schedule.
- What are the rates, payment schedule, and cancellation or reschedule terms?
Clear pricing and billing timelines protect your cash flow and help clients budget. Stating notice periods and fees for late changes reduces no-shows and last-minute losses.
- What quality standard do you expect, and how should we handle re-cleans or issues?
Defining acceptance criteria and a re-clean window makes quality checks objective. A simple issue process (who to contact, response time, remedy) builds trust and speeds resolution.
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