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Communication Survey Form Template

Enhance your team's dialogue and feedback with this survey template

If your team struggles with communication, you're not alone. This communication survey form template is designed for business leaders like you, helping you gather valuable insights on employee satisfaction and areas for improvement. With this template, you can identify communication gaps, foster a more collaborative environment, and enhance overall workplace morale, all while ensuring compliance with WCAG guidelines. Start using the live template today to elevate your team's communication.

Full name (optional)
Email for follow-up (optional)
Department or team (optional)
Overall, how satisfied are you with our communications?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
The information we share is clear and easy to understand.
Strongly disagree
Disagree
Neither
Agree
Strongly agree
I receive updates in a timely manner.
Strongly disagree
Disagree
Neither
Agree
Strongly agree
It is easy to find the information you need in our messages.
Very difficult
Difficult
Neutral
Easy
Very easy
Which channels do you prefer for important updates? (Select all that apply)
Please Specify:
How often would you like to receive general updates?
Very rarely
Rarely
Sometimes
Often
Very often
What is your preferred language for communications?
English
Spanish
French
German
Chinese
No preference
Other
Please Specify:
Do you require accessible formats (e.g., captions, large print)?
Yes
No
What, if anything, makes it hard to engage with our communications? (Select all that apply)
Please Specify:
The topics we cover are relevant to me.
Strongly disagree
Disagree
Neither
Agree
Strongly agree
How likely are you to recommend our updates to a colleague or peer?
0 Not at all likely
1
2
3
4
5 Extremely likely
What is the most important improvement we could make to our communications?
May we contact you to follow up on your feedback?
Yes
No
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When to use this form

Use this form after big announcements, project kickoffs, policy changes, or during hybrid team shifts. HR, internal communications, and team leads can track which channels work, where messages break down, and what employees need next. Run it quarterly, or after events like town halls and reorgs, to compare trends and close gaps fast. Pair the results with an Employee feedback form to capture detailed comments or examples. If you want to gauge individual skills and training needs, add a Communication assessment form alongside this survey. The outcome: clear insight into reach, clarity, timeliness, and actionability, so you can fix bottlenecks, fine-tune messaging, and choose the best channels for your audience.

Must Ask Communication Survey Questions

  1. Which communication channels do you use most for work updates, and how effective is each one?

    This pinpoints where people actually read and act, so you can invest in the right channels. It also flags low-value noise you can consolidate or retire.

  2. How clear and timely are messages from leadership and your direct team?

    Clarity and timeliness drive trust and execution, so these ratings expose blockers fast. Segment by team to tailor fixes for leaders or frontline managers.

  3. What information do you need that you are not receiving today?

    Open-ended responses surface missing details so you can add content or adjust cadence. You can route concrete ideas to an Employee improvement suggestion form for quick follow-up.

  4. How comfortable are you giving feedback about communication to your manager or leadership?

    Comfort levels reflect psychological safety and shape how honest your insights will be. Track this alongside an Employee retention survey form to see if communication quality relates to staying intent.

  5. When do you prefer to receive important updates, and in what format?

    Timing and format preferences increase read rates and reduce interruptions. Use results to batch messages and pick channels that fit focus time.

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