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Software Enhancement Request Form Template

Streamline feedback collection for better software development

Gathering user feedback can feel overwhelming, but it's key to enhancing your software. This Software Enhancement Request Form Template helps developers like you collect actionable suggestions straight from your users, leading to product improvements and increased user satisfaction. Capture detailed insights, prioritize feature requests effectively, and boost engagement, all while ensuring compliance with accessibility standards. Explore how simple it can be to gather feedback with our live template.

Full name
Email address
Your role
Please Specify:
Product or project name
Area or module
Related issue link or ID (if any)
Platforms affected
Windows
macOS
Linux
Web
Android
iOS
Not sure
Other
Please Specify:
Short summary of the enhancement
Detailed description
What problem does this address or what is the primary use case?
Request type
New feature
Enhancement to existing feature
Performance improvement
UI/UX improvement
Accessibility improvement
Integration/API
Security/Compliance
Documentation
Other
Please Specify:
How many users are affected?
Just me
Team (2-10)
Department (11-50)
Organization (51+)
External users/customers
Not sure
What is the impact if this is not implemented?
Prevents task completion (blocker)
Major workflow disruption
Moderate impact
Minor impact
No impact; quality-of-life improvement
Not sure
How urgent is this request?
Immediate (critical)
High
Medium
Low
No deadline
Is a workaround available?
Yes
No
Not sure
Does your request include or reference sensitive data?
No sensitive data
Contains personal data (PII)
Contains confidential/proprietary info
Security-related details
Not sure
Type your full name to sign
Date
I confirm I have the right to submit this request and understand it may be used in the project without compensation.
Strongly disagree
Disagree
Neither
Agree
Strongly agree
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Paper art illustration depicting a software enhancement request form with vibrant colors and creative design elements

When to use this form

Use this form when you need to improve an existing flow, fix usability gaps, or streamline performance in a live product. It helps product managers, engineers, support, and customer success capture the problem, the expected behavior, and the business impact. For brand-new ideas, route them to the Feature request form instead. Pair this form with the App feedback survey form to collect screenshots and context from users before you scope work. After release, measure the impact with the NPS Survey form. Common cases include reducing clicks in onboarding, consolidating settings across pages, improving API rate limits, or addressing a recurring support workaround. The outcome is a clear, prioritized enhancement spec your team can estimate, test, and ship.

Must Ask Software Enhancement Request Questions

  1. What problem or workflow gap does this enhancement solve?

    This focuses everyone on the outcome, not a pre-chosen solution. It helps you judge if the request fits strategy and prevents scope creep.

  2. Who is affected, how often does it occur, and what is the current workaround?

    Frequency and affected roles reveal scale and urgency. Current workarounds show productivity loss, support costs, and risk if you delay.

  3. What is the proposed change and acceptance criteria (user story, expected behavior, UX, and performance)?

    Clear expected behavior reduces rework and makes testing objective. If UI or copy changes affect branding, reference the Brand identity questionnaire form to keep style consistent.

  4. What is the business impact, success metric, and priority (P0P3)?

    Link the change to revenue, retention, risk, or cost to prioritize fairly. Use the Business survey form to gather stakeholder data that supports the case.

  5. What dependencies, risks, or compliance constraints could affect delivery?

    Dependencies and constraints surface blockers early. This avoids surprises and helps you plan cross-team coordination and realistic timelines.

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