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App Feedback Survey Form Template

Gather valuable insights with our app feedback survey template

Frustrated by conflicting user opinions about your app? This app feedback survey template is designed for developers and designers seeking to understand their users' experiences and improve their applications effectively. With this template, you can gather valuable insights, identify areas for improvement, enhance user satisfaction, tailor app features, and engage with your audience effortlessly. Start leveraging user feedback to shape your app's future with our live template-take a look!

Use this Template (FREE) Live Preview
What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
Prefer not to say
How long have you been using this app?
Less than a week
1-4 weeks
1-6 months
6-12 months
Over a year
Not sure
How often do you use the app?
Never
Rarely
Sometimes
Often
Always
Which platform do you primarily use the app on?
iOS
Android
Web
Windows
macOS
Linux
Prefer not to say
Other
Please Specify:
Overall, how satisfied are you with the app?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
How easy is the app to use?
Very difficult
Difficult
Neutral
Easy
Very easy
How would you rate the app's performance (speed and stability)?
Poor
Below average
Average
Good
Exceptional
How often does the app crash or show errors?
Very rarely
Rarely
Sometimes
Often
Very often
The app has the features I need.
Strongly disagree
Disagree
Neither
Agree
Strongly agree
Is there anything missing you would like us to add?
Which features do you use most?
Please Specify:
How satisfied were you with customer support (if used)?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Not applicable
I am comfortable with how the app handles my data.
Strongly disagree
Disagree
Neither
Agree
Strongly agree
How likely are you to keep using the app over the next 3 months?
Very unlikely
Unlikely
Neutral
Likely
Very likely
How likely are you to recommend this app to a friend or colleague?
0 Not at all likely
1
2
3
4
5 Extremely likely
What do you like most about the app?
What is the one thing we should improve next?
Email for follow-up (optional)
May we contact you about your feedback?
Yes
No
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Paper art illustration depicting an app feedback survey form with design elements related to FormCreatorAI

When to use this form

Use this survey whenever you ship a new feature, onboard new users, or suspect friction in a key flow. It fits teams that want quick, focused signals from real sessions on iOS, Android, or web. Product managers, designers, and engineers get clear input to prioritize fixes and roadmap bets. After a release, send it to a small cohort, then compare themes with your broader Product feedback form. If a user contacts support about a bug, follow up to see if the experience improved by pairing results with a Customer service evaluation form. The outcome is simple: reduce churn, raise app store ratings, and build a backlog based on user evidence, not hunches.

Must Ask App Feedback Survey Questions

  1. On a scale from 1 to 5, how easy was it to complete your task today?

    This gauges usability in the moment, not from memory. Scores help you spot regressions after releases and compare flows over time.

  2. Which feature did you use most during this session?

    Knowing the most used feature shows where to focus polish and performance. It also verifies whether recent launches drive real adoption.

  3. Did anything prevent you from completing your goal today?

    This uncovers blockers like crashes, timeouts, or confusing steps. Ask for a brief description so you can reproduce and fix the issue fast.

  4. How likely are you to recommend this app to a friend or colleague?

    This 0-10 question ties to advocacy and growth; you can track it alongside a dedicated Net promoter score form. Trends by segment reveal where to improve onboarding or performance.

  5. If you could change one thing in the app, what would it be?

    This invites one clear improvement that cuts through generic complaints. The answers feed your backlog and help prioritize quick wins.

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